Last Updated: June 20, 2026
Your Privacy Matters to Us. At Chicken Road Ethiopia, we are committed to protecting your personal information and respecting your privacy rights.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services. Please read this policy carefully to understand our practices regarding your information.
We collect personal information necessary to provide our gambling services, process payments, verify your identity, and comply with legal requirements. You have the right to access, correct, or delete your data at any time.
We collect various types of information to provide and improve our services to you.
When you register an account or use our services, we collect:
When you visit our website or use our services, we automatically collect:
We may receive information about you from:
We use your personal information for the following purposes:
Marketing Communications: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails, adjusting your account settings, or contacting customer support. Even if you opt out, we will still send you important service-related communications.
For users in jurisdictions with data protection laws similar to GDPR, we process your personal data based on the following legal grounds:
| Purpose | Legal Basis |
|---|---|
| Account registration and service provision | Performance of contract |
| Payment processing | Performance of contract |
| Age and identity verification | Legal obligation |
| Anti-money laundering compliance | Legal obligation |
| Fraud prevention and security | Legitimate interest |
| Responsible gaming monitoring | Legitimate interest and legal obligation |
| Service improvement and analytics | Legitimate interest |
| Marketing communications | Consent |
We use cookies and similar tracking technologies to enhance your experience on our website.
Cookies are small text files stored on your device when you visit our website. They help us recognize you, remember your preferences, and provide a better user experience.
You can control and delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website. Most browsers accept cookies automatically, but you can modify your browser settings to decline cookies if you prefer.
To learn more about cookies and how to manage them, visit:
We do not sell your personal information to third parties. We may share your data with the following entities for legitimate business purposes:
We share information with trusted third-party service providers who help us operate our business:
We may disclose your information to:
If our business is acquired, merged, or restructured, your personal information may be transferred to the new owner as part of the business assets. You will be notified of any such change.
We may share your information with other parties when you explicitly consent to such sharing.
All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify. We conduct due diligence to ensure they meet our security and privacy standards.
Your personal information may be transferred to and processed in countries outside of Ethiopia, including countries that may have different data protection laws.
When we transfer your data internationally, we ensure appropriate safeguards are in place, including:
We take the security of your personal information seriously and implement robust security measures to protect your data.
You also play a role in keeping your account secure:
Data Breach Notification: In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities in accordance with applicable laws, typically within 72 hours of discovery.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
| Data Type | Retention Period |
|---|---|
| Account and profile information | Duration of account + 7 years after closure |
| Transaction records | 7 years (legal requirement) |
| Identity verification documents | 7 years after account closure |
| Gaming history | 7 years (regulatory requirement) |
| Marketing data (if opted in) | Until you opt out or 3 years of inactivity |
| Customer support communications | 3 years |
| Website usage data and cookies | 26 months |
We retain data to:
You have several rights regarding your personal information. These rights may vary depending on your location and applicable laws.
You have the right to request a copy of the personal information we hold about you. You can access most of your data directly through your account settings, or you can contact us for a comprehensive data report.
If any of your personal information is inaccurate or incomplete, you have the right to request that we correct or update it. You can update most information directly in your account settings.
You have the right to request deletion of your personal data in certain circumstances:
Important: We may not be able to delete all your data immediately if we have a legal obligation to retain it (e.g., transaction records for tax purposes, self-exclusion records for responsible gaming).
You have the right to request that we restrict how we use your data in certain situations:
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
You have the right to object to:
Where we process your data based on consent (e.g., marketing communications), you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before withdrawal.
If you believe we have not handled your data properly, you have the right to lodge a complaint with a data protection supervisory authority in your jurisdiction.
To exercise any of these rights, please:
We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request to protect your privacy and security.
No Fee: Exercising your privacy rights is free of charge. However, if your request is clearly unfounded or excessive, we may charge a reasonable fee or refuse to act on the request.
Our services are not intended for individuals under the age of 18 (or the legal gambling age in your jurisdiction, whichever is higher).
We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from someone under 18, we will:
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected].
Our website may contain links to third-party websites, plugins, and applications (such as payment providers or social media platforms). This Privacy Policy does not apply to these third-party services.
We are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policies of any third-party services you use.
We may use automated decision-making and profiling in certain circumstances to:
We use automated systems to analyze transactions and behavior patterns to detect potential fraud, money laundering, or other prohibited activities. These systems may automatically flag or block suspicious transactions.
We use automated monitoring to identify potential problem gambling behavior. Our systems may:
We may use profiling to send you personalized offers and recommendations based on your gaming preferences and history (only with your consent).
You have the right to:
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Privacy Contact Information
Email: [email protected]
Customer Support: [email protected]
Response Time: Within 30 days of receiving your request
Available: 24/7
To help us process your request efficiently, please include:
If you are a resident of Ethiopia, your data is processed in accordance with Ethiopian data protection laws and regulations. You have the rights outlined in Section 9 of this policy.
If you are located in the EU or EEA, you have additional rights under the General Data Protection Regulation (GDPR):
If you are a California resident, you have rights under the California Consumer Privacy Act:
We have appointed a Data Protection Officer to oversee our data protection practices and ensure compliance with privacy laws.
Data Protection Officer Contact
Email: [email protected]
Our DPO is responsible for monitoring compliance with this Privacy Policy and data protection laws, handling data protection inquiries, and serving as a point of contact for data protection authorities.
Here's a quick summary of our privacy practices:
We are committed to earning and maintaining your trust by protecting your privacy and being transparent about our data practices. If you have any questions or concerns, we're here to help.
By using Chicken Road Ethiopia, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.